Supporting Leaders and Teams

Supervisors are on the frontline of employee well-being. The Employee Assistance Program (EAP) is your management resource—designed to help you navigate workplace challenges, support your team’s mental health, and strengthen departmental wellness.

Whether you’re facing staff burnout, interpersonal conflict, or performance concerns, EAP consultants are here to provide confidential guidance, consultation, and training tailored to healthcare environments.

EAP as a Management Tool

EAP services extend beyond individual counseling—they’re also a strategic leadership tool.

Supervisors can partner with the EAP to:

  • Discuss performance, attendance, or behavior concerns in confidence
  • Develop effective communication plans
  • Address workplace conflict or morale issues
  • Plan wellness initiatives for your department
  • Support staff after difficult patient outcomes or critical events

The EAP helps leaders approach challenges with clarity, compassion, and confidence.

Supervisory Referrals

When personal issues begin to impact an employee’s work performance, a supervisory referral to the EAP can help.

This process allows you to:

  • Address concerns early and constructively
  • Encourage employees to seek professional help
  • Maintain accountability while showing care and support
  • Promote recovery and sustained job performance

All referrals are handled confidentially and respectfully, ensuring the employee’s dignity and privacy.

Want to connect an employee with the EAP?
Submit a Supervisor Referral Form.

Trainings and Workshops

The EAP offers training that strengthens team cohesiveness, communication, resilience, and emotional well-being.

Popular topics include:

  • Work-life wellness strategies
  • Supervisor training: EAP referral skills
  • Navigating challenging interactions
  • Stress management
  • Team building

Learn more about the trainings and workshops we offer.

Connect with the EAP

The EAP is here to help you lead effectively and support your staff’s well-being.

Call: 667-214-1555
Email: EAPAdmin@som.umaryland.edu

Caring • Convenient • Confidential

Your partner in promoting a healthy and resilient healthcare workforce.